Explore FAW Trucks Services
We understand and focus on the needs of our customers, delivering outstanding products and service
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Extensive Service Network Layout
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24-Hour Customer Service Hotline
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Top Level Quality Control System
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Family-like Service
FAW TRUCK has 105 core dealers and 190 service providers in 44 countries and regions around the world, providing a wide range of service coverage for overseas users. For example, in Mexico, after six years of development, the number of local distributors has expanded from 3 to 35, and the service network has expanded to 60, covering the entire region of Mexico.
We have a 24-hour customer service hotline at 400-656-0777, which is available to answer inquiries and seek help from overseas users at any time, providing timely service support for users.
Strictly control the quality of the products. Once each truck goes of line, it undergoes strict quality inspection to ensure that each truck is delivered to the customer in a perfect state and establish a good reputation and brand image.
Create competitive advantage with service win the market with more comprehensive service solutions provide professional after-sales service technical support, and supply original spare parts to ensure the continuous and stable operation of vehicles. For problem vehicles, solutions are available within 24 hours. Let every customer enjoy the FAMILY-LIKE service. For bulk buyers,implement personalized contract services, provide service technology and service management support.